Every question, answered

Instantly. The moment your payment completes we email you a one-time key, and redeeming it delivers your order automatically, usually within seconds. It works 24/7, including nights and weekends.

In your email. We send it to the address you entered at checkout, straight after your order completes. It's also shown in your order confirmation.

Check your spam, junk and promotions folders and search your inbox for "MadFUT 27". Make sure you're looking in the inbox you used at checkout. Still nothing after 10 minutes? Open a ticket in our Discord with your order number and we'll sort it.

No. Every key is single-use and tied to your order, so keep it private until you redeem it.

Join our Discord, open the redeem channel and paste your one-time key. The bot checks it and delivers your order to your MadFUT 27 account automatically. See the step-by-step guide.

Yes, for everything except the VIP Trading Mod. Discord is where our redemption bot lives, and it's also where you'll find restock alerts, giveaways and support from 25,000+ players.

Yes. Redemption is fully automated and runs 24/7, so there's no waiting for someone to come online.

The VIP Trading Mod is the one item you don't redeem in Discord. Your one-time key still arrives by email, but you enter it inside MadFUT to unlock VIP. See the VIP Mod guide.

30+ modded features: an instant 100% collection, auto-complete SBCs, objectives, evolutions and past DOTDs, unlimited currency, packs and tokens, always-full chemistry, overpowered drafts and more. See everything in the VIP Mod.

Bot trades are automated trades from our bots that send the cards, packs and resources you choose straight to your club. They're the fastest way to build a squad without the manual grind. Shop Bot Trades.

Bot Trades come in packs from 10 up to 500 trades. Unlimited Bot Trades give you unlimited trades for the whole season, with priority routing past the standard queue. See Unlimited Bot Trades.

The Instant 100% Collection, Instant Level 25, Unlimited Bot Trades and the iOS Autoclicker, all in one order for less than buying them separately. See the bundle.

Add any 3 or more MadFUT 27 items (the bundle is already discounted, so it's excluded) and 10% comes off automatically at checkout. If you also enter a discount code, you get whichever saves you more.

Yes. Every product works on both iOS and Android, except the iOS Autoclicker, which is made for iPhone.

Every payment option shown at checkout, including cards, Apple Pay, Google Pay and PayPal where available, is processed through our secure, encrypted checkout. We never see or store your card details.

You're covered by our 24-hour delivery promise. If your automated delivery doesn't go through within 24 hours, open a ticket in our Discord and we'll refund you in full.

No. We will never ask for your password. Redemption only asks for what it needs to deliver to your club.

Yes. 25,000+ players are in our Discord, our reviews average 5.0 from 787 customers, and every order is backed by our 24-hour delivery promise.